Terms of Service

Welcome to Carpets Dubai (carpetsdubai.ae). Please read these Terms of Service carefully before using our website and services.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.

1. Use of Website

You agree to use carpetsdubai.ae for lawful purposes only.
You shall not engage in any activity that disrupts or interferes with the website or servers.
All content on this website is for informational purposes and may be updated without notice.

2. Products & Services

All product descriptions, images, pricing, and availability are subject to change at any time without prior notice.
We strive to ensure accuracy but do not guarantee that all information is error-free.
Product colors may vary slightly due to screen settings and photography lighting.

3. Orders & Payments

Orders placed on carpetsdubai.ae are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion.
Payment must be completed in full before any product is dispatched or installed.
All prices are displayed in AED (United Arab Emirates Dirhams) unless stated otherwise.

4. Custom Orders

Custom-made carpets, rugs, or flooring products are manufactured based on your specifications.
Once production begins, custom orders cannot be changed, cancelled, or refunded unless defective.

5. Delivery

We deliver across Dubai and other areas as agreed.
Delivery times are estimated and may vary depending on product availability and delivery location.
We are not liable for delays caused by events outside of our control.

6. Returns & Refunds

Please refer to our Refund and Return Policy for details on returns, exchanges, and refunds.

7. Intellectual Property

All content, designs, logos, images, and trademarks on carpetsdubai.ae are the property of Carpets Dubai or its licensors.
You may not copy, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

Carpets Dubai shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by you for the specific product or service.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be resolved exclusively in the competent courts of Dubai.

11. Contact Information

For any questions or concerns, please contact us:

📞 Phone: +971554722980
📧 Email: info@carpetsdubai.ae
📍 Address: 4th St – Al Quoz – Al Quoz 1 – Dubai – United Arab Emirates

By using carpetsdubai.ae, you acknowledge that you have read, understood, and agreed to these Terms of Service.