Product Safety – CarpetsDubai.ae
At CarpetsDubai.ae, your safety and satisfaction are our top priorities. We are committed to providing high-quality carpets and rugs that meet strict safety, quality, and performance standards across the UAE.
🛡️ Our Commitment to Product Safety
We ensure all our carpets and rugs are:
- ✅ Compliant with UAE and international flammability standards
- ✅ Manufactured using non-toxic, skin-safe materials
- ✅ Equipped with anti-slip backing (where applicable) to reduce accident risk
- ✅ Child- and pet-safe, with hypoallergenic and low-shedding materials
Our product safety practices are built around customer trust and long-term performance.
🚫 Current Product Recall Status
CarpetsDubai.ae currently has no product recalls.
All items listed on our website undergo thorough quality control checks and safety assessments before delivery.
That said, we encourage all customers to:
- Keep rugs away from heat sources and open flames
- Use rug pads or anti-slip underlays in high-traffic zones
- Follow proper cleaning and care instructions
- Ventilate rooms during unboxing to allow any packaging odor to dissipate
🧪 Quality and Compliance Testing
All our products are tested for:
- Flammability and fire safety
- Colorfastness and fiber strength
- Slip resistance
- Allergen control and hygiene
- Compliance with Dubai Municipality regulations
We collaborate with certified manufacturers from Turkey, Belgium, India, and the UAE who follow responsible and ethical production standards.
🔁 What to Do If You Encounter a Product Issue
If you believe a carpet or rug you’ve received may pose a safety concern or shows signs of a defect, please stop using it immediately and contact us for assistance.
📞 Contact Us
Phone: +971 55 472 2980
Email: info@carpetsdubai.ae
Address: 4th St – Al Quoz – Al Quoz 1 – Dubai – United Arab Emirates
Support Hours: 24/7
Our team is ready to assist with returns, inspections, or free replacements if necessary.
📝 Industry Example: Past Product Recall (Not Related to CarpetsDubai.ae)
For your awareness, here is an unrelated example from the global rug industry:
In April 2019, a U.S. brand recalled certain shag rugs after they failed federal flammability tests. These rugs posed a fire risk, prompting a full refund or replacement for customers.
This highlights the importance of safety testing — which is a non-negotiable part of our process at CarpetsDubai.ae.
For further information or safety-related queries, please don’t hesitate to reach out. We’re here to help ensure every rug you buy is not only stylish but safe.
CarpetsDubai.ae – Trusted, Tested & Tailored for UAE Living.